Shipping Policy

At Figures & Arts World, we carefully print, inspect and pack your products before dispatch. This Shipping Policy explains our processing, dispatch and delivery process.

1. Shipping Availability

We currently not only ship products in India.

We will also doing "International shipping" .

2. Order Processing Time

Our products may be ready-to-ship or made-to-order.

Ready-to-Ship Products

Orders are generally processed within 2–4 business days after successful order confirmation.

Made-to-Order / 3D-Printed Products

Made-to-order products generally require 4–8 business days for printing, finishing, quality checking and packing.

The actual processing time may vary depending on product size, quantity, customisation and current order volume.

If additional time is required, we will try to inform the customer.

3. Estimated Delivery Time

After dispatch, delivery within India generally takes approximately:

3–7 business days

Delivery time may vary depending on the delivery location, courier partner and other circumstances.

Remote locations may require additional delivery time.

The delivery estimate does not include the order processing/production period.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

If a product is advertised with free shipping, the applicable shipping charge for that product will be covered by Figures & Arts World subject to the conditions stated on the product or offer page.

5. Order Tracking

Once your order has been dispatched, we may provide tracking information through the contact details provided during checkout.

You can use the tracking information to follow the progress of your shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

-  Full name

- House/Flat number

- Street/Area

- City

- State

- PIN code

- Valid mobile number

Please check your address carefully before completing your order.

7. Incorrect or Incomplete Address

If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, incorrect PIN code or incorrect contact information supplied by the customer, additional shipping charges may apply for re-shipment where applicable.

8. Delayed Delivery

Delivery times are estimates and are not guaranteed dates.

Delivery may be delayed because of:

- Courier delays

- Weather conditions

- Public holidays

- Natural events

- Transportation problems

- Remote delivery locations

- Incorrect address information

- High shipping volumes

- Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers in tracking delayed shipments.

9. Damaged Package or Product

Please inspect the package when it arrives.

If the package or product appears damaged, please take clear photographs/videos of:

1. The outer packaging

2. Shipping label

3. Packaging material

4. Damaged product

Please contact us at [Your Email] or [Your WhatsApp Number] as soon as possible, preferably within 48 hours of delivery.

Please keep the original packaging until the issue has been resolved.

10. Wrong Product

If you receive a product different from the product you ordered, please contact us as soon as possible with your order number and clear photographs/videos of the product received.

After verification, we will provide an appropriate resolution.

11. Missing Items

If an item is missing from your package, please contact us with your order number and photographs/videos of the received package and its contents.

We will investigate the issue and provide an appropriate resolution where the issue is confirmed.

12. Multiple Products in One Order

If your order contains multiple products, they may be shipped together or separately depending on product availability, production time and logistics requirements.

If products are shipped separately, you may receive separate tracking information.

13. Custom and Made-to-Order Products

Custom and made-to-order products require additional production time.

Once production begins, changes to the design, colour, size or other specifications may not be possible.

Please review all customisation details carefully before placing your order.

14. Failed Delivery / Return to Sender

If a shipment is returned to us because of an incorrect address, repeated delivery failure, refusal to accept the package or other reasons attributable to the customer, we may contact the customer regarding re-shipping.

Additional shipping charges may apply for re-shipment where applicable.

15. Contact Us

For questions regarding shipping, delivery or tracking, please contact:

Figures & Arts World

Email:  contact@figuresandartsworld.com

WhatsApp:  +91 9752787491

Please include your Order Number whenever contacting us about an order.

Thank you for shopping with Figures & Arts World.