At Figures & Arts World, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and how you can contact us regarding your personal information.

1. Information We Collect

When you use our website, contact us, or place an order, we may collect information such as:

- Full name

- Email address

- Mobile/phone number

- Billing address

- Shipping address

- PIN code

- Order and purchase details

- Product or customisation details provided by you

- Information you provide when contacting us

We collect only information that is reasonably necessary to operate our store and provide our products and services.

2. How We Use Your Information

We may use your information to:

- Process and confirm your orders.

- Prepare and deliver your products.

- Contact you regarding your order.

- Provide customer assistance regarding your purchase.

- Process cancellations, returns, replacements and refunds.

- Process custom product requests.

- Maintain records of orders and transactions.

- Prevent fraud, misuse or unauthorised activity.

- Comply with applicable legal, tax and accounting requirements.

We do not use your personal information for purposes unrelated to operating our store unless permitted or required by applicable law.

3. Payment Information

Payments may be processed through the payment methods and payment service providers available on our website.

Payment service providers may process payment information according to their own terms and privacy policies.

Figures & Arts World does not intend to store complete credit-card or debit-card information on its own systems.

4. Shipping and Delivery Information

To deliver your order, we may need to provide necessary information such as your:

- Name

- Shipping address

- Mobile number

- PIN code

- Order details

to the relevant courier or delivery service handling your shipment.

Only information reasonably necessary for delivery will be shared for this purpose.

5. Custom Orders

If you request a customised figure or 3D-printed artwork, you may provide information such as:

- Images

- Artwork

- Names

- Text

- Colours

- Dimensions

- Other product specifications

We may use this information only as reasonably necessary to prepare your customised product and provide the requested service.

You are responsible for ensuring that you have the necessary rights or permission to provide any images, artwork, text or other content submitted for a custom order.

6. Cookies

Our website may use essential cookies or similar technologies required for the website and online store to function properly.

These technologies may help with basic website functionality, shopping-cart functionality and remembering necessary settings.

You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We may retain your personal information for as long as reasonably necessary to:

- Complete and maintain records of your orders.

- Provide customer support.

- Process returns, refunds or disputes.

- Meet applicable legal, tax and accounting requirements.

- Protect against fraud or misuse.

When personal information is no longer reasonably required, we may delete or anonymise it, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting correction of inaccurate information and requesting information about how your personal information is processed.

Where processing is based on consent, you may also have the right to withdraw your consent, subject to applicable law.

We may need to verify your identity before processing certain requests.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

11. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or your personal information, please contact us:

Figures & Arts World

Email: contact@figuresandartsworld.com

Website: https://figuresandartsworld.com

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.

Privacy Policy